Accessibility Statement for Flowers Garston

Our Commitment to Accessibility

At Flowers Garston, we believe everyone should enjoy simple, convenient access to beautiful flowers, regardless of ability or technology. To reflect our values and serve our entire Garston community, our online flower shop strives to achieve and maintain the highest standards of accessibility. We are committed to helping all Garston customers order from Flowers Garston online with ease and independence.

Adhering to WCAG 2.1 AA Standards

We design and develop the Flowers Garston website in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1, aiming to meet the AA level of compliance. These guidelines set the global standard for web accessibility, ensuring content is perceivable, operable, understandable, and robust for people of all abilities. We regularly assess our online store against these benchmarks to offer a consistent and accessible shopping experience for everyone in Garston and beyond.

Screen Reader Compatibility

The Flowers Garston website is structured to be compatible with widely used screen readers and assistive technologies. All images, buttons, and navigational elements feature descriptive labels or alternative text to provide clear context and meaning. We have ensured logical page hierarchies and navigation to help users employing screen readers complete their online orders with minimal difficulty. We thoroughly test new features and pages for screen reader usability to uphold our promise of an accessible Flowers Garston experience.

High Contrast and Visual Accessibility

Understanding the needs of users with low vision or colour-vision deficiencies, we prioritise a high contrast design on the Flowers Garston site. Text and backgrounds are carefully selected to exceed recommended contrast ratios, making information easy to read and form fields simple to fill out. Wherever possible, font sizes and styles are chosen for clarity, with scalable text that accommodates browser zoom functions. This approach creates a visually accessible online flower shopping journey for every Garston customer.

Continuous Improvement and Feedback

Accessibility is an ongoing commitment at Flowers Garston. Our team routinely reviews the website, incorporating user feedback and technological advances to improve accessibility features. We welcome feedback from Garston customers, website visitors, and disability advocates to identify areas for enhancement and ensure the best possible experience when ordering Flowers Garston online.

Contact Us for Accessibility Support

If you encounter any barriers while using the Flowers Garston website, or if you have suggestions to make our online flower shop more accessible, we encourage you to contact us directly. Our customer service team is dedicated to assisting with orders and providing alternative formats or support as needed, ensuring no Garston customer is left behind when ordering Flowers Garston products online.

Accessibility Benefits for the Garston Community

Making our online flower shop accessible means that family, friends, colleagues, and neighbours throughout Garston can celebrate and share life’s moments, regardless of ability. Whether ordering flowers for delivery, browsing our arrangements, or seeking information, Flowers Garston’s inclusive approach creates a welcoming digital environment for everyone.